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Our work · Records and photos

Documented Results for Portland Commercial Facilities

Case studies from property managers, dental offices and professional offices, plus before and after photos from real jobs. We list building types, never client names.

Two RKA Cleaning crew members in navy uniforms working an office lobby at dusk: one stocking a janitorial cart, one running a backpack vacuum along the entry mat
  • Zero missed cleanings since 2020

  • 5.0 on Google

  • Month-to-month or a 12-month rate lock

  • $1M liability per occurrence, $2M aggregate, bonded

Measures

How We Measure Success

We judge the work by the record. How it looks on the day you happen to walk through tells you less.

Inspection results and reported issues go into your quarterly review.

  • 2020 Cleaning since Hundreds of spaces cleaned

  • 0 Missed cleanings Every visit logged

  • 5.0 Google rating

  • No Contract required Or lock your rate for 12 months

Standards

Our Quality Standards

These apply to every account, and each one leaves something you can ask to see.

Sample visit report · Illustrative only RKA · VISIT

Visit report

Building
Multi-tenant office, third-floor suite
Crew lead
Same lead as last visit
Arrived
6:42 PM
Departed
9:15 PM
Photos
12, before and after
  • Trash out, liners replaced
  • Restrooms cleaned and restocked
  • Touchpoints and break room disinfected
  • Traffic lanes vacuumed, entry glass cleaned

Paper towels down to one case. Reorder by Thursday.

Inspected
Standards RKA · QA

Quality checklist

Checklists
One per facility, worked task by task
Photos
Timestamped, before and after
Visit logs
Arrival and departure times
Inspections
Unannounced, by our operations director
Communication
Call, text or email, answered the same day or next business day
Re-clean
Free, written into the proposal

Case studies

Client Case Studies

Three accounts across the Portland metro, by building type.

Empty apartment with a herringbone wood floor

Property management

A multi-building apartment community

Building
Apartments
Common areas
Daily
Report
Monthly

Daily common-area service, turnover cleans when units come open, a written SOP for each building and a monthly report to the property manager.

Zero missed common-area cleanings since onboarding. Digital service logs to the property manager every week.

On record
Clinic waiting room with a polished floor

Medical / dental

A multi-operatory dental practice

Building
Dental practice
Disinfectants
EPA-registered
Cloths
Color-coded

EPA-registered disinfectants and color-coded cloths to stop cross-contamination.

A written scope that says who cleans what.

On record
Open office lounge with workstations behind it

Professional office

A law office with confidential files

Building
Law office
Service
After 6 PM
Reviews
Quarterly

A dedicated crew trained on document confidentiality, service after 6 PM, a report after each visit with timestamped before-and-after photos, and quarterly reviews with the office manager.

Zero missed cleanings since service began. The same crew since day one.

On record

Next step

Ready for Documented Results Like These?

Book a walkthrough. We'll look at your space and show you the records we would keep for it.